Mount Sinai’s commitment to leveraging technology recognized once more

CHIME has certified the Mount Sinai Health System with its most prestigious Digital Health Most Wired designation at level 9, reflecting its advanced use of technology in acute care settings.

Conducting an annual survey is a key component of the CHIME Digital Health Most Wired program, which evaluates and recognizes healthcare organizations for their effective utilization of information technology to enhance patient care.

Expanding patient engagement through technology

A prime illustration of Mount Sinai’s unwavering commitment to patient-centered care is their comprehensive digital initiative, MyRoom Connect, which empowers patients to explore language translations, access educational materials, and participate in various tailored activities designed to meet the distinct requirements of each individual.

Furthermore, this cutting-edge program empowers patients to place meal orders, establish connections with loved ones, and utilize real-time interpretive services via a user-friendly remote control within the confines of hospital postpartum and rehabilitation units.

Through a comprehensive approach that incorporates technology in a seamless and efficient manner, Mount Sinai strives to address the unique requirements of its patients across different healthcare environments.

According to Bruce Darrow, MD, PhD, Interim Chief Digital and Information Officer of the Mount Sinai Health System, their top priority remains to be patient care.

Recognition for digital health excellence

Throughout the past year, Mount Sinai has received a multitude of prestigious recognitions because of its steadfast commitment to advancing the field of digital health.

Notably, they received the esteemed 2024 Hearst Health Prize recognition for their pioneering work on a cutting-edge machine learning application known as NutriScan AI, which has significantly improved the speed and accuracy of identifying and treating malnutrition among hospitalized patients by leveraging sophisticated algorithms and data-driven insights.

In partnership with the UCLA Center for SMART Health, @HearstHealth is honored to amplify the work of @MountSinaiNYC as the winner of the 2024 #HearstHealthPrize!

Learn how they've implemented #machinelearning to improve efficiency & health outcomes: https://t.co/ZUpG8GYzXf

— Hearst Health (@HearstHealth) June 5, 2024

Mount Sinai Hospital also secured a top ranking as the number one full-service hospital in New York City and sixth in the United States, according to Newsweek’s prestigious “World’s Best Smart Hospitals 2025” list.

According to the Nature AI Index 2024, the Health System has been ranked number one on the list of “Leading 10 Healthcare Institutions” for its significant contributions to AI research in top scientific and medical publications.

Mount Sinai was also recognized as No. 5 on the prestigious “Hospital AI Readiness Index” compiled by CB Insights, which thoroughly evaluates the capacity of healthcare organizations to seamlessly integrate and adapt to cutting-edge AI technologies.

Robbie Freeman, Vice President of Clinical Innovation and Chief Nursing Informatics Officer at the Mount Sinai Health System, takes pride in being able to say that “we have dedicated ourselves to ensuring that our robust governance framework is designed to prioritize the safe, effective, equitable, and ethical use of AI, thereby upholding the highest standards of excellence and integrity in all aspects of our digital health initiatives.”

A leader in digital health

The 2024 CHIME Digital Health Most Wired recognition serves as a powerful validation of Mount Sinai’s steadfast commitment to prioritizing digital health excellence and delivering high-quality patient care.

Over 48,000 healthcare organizations participating in the annual CHIME Digital Health Most Wired survey were rigorously evaluated against criteria such as analytics and data management capabilities, population health efforts, technical infrastructure, and patient interaction initiatives.

“It is our great honor to acknowledge and recognize your organization’s outstanding dedication to advancing the field of digital health,” said CHIME President and Chief Executive Officer Russ Branzell.

About the Mount Sinai Health System

The Mount Sinai Health System encompasses a network of approximately 9,000 primary and specialty care physicians and 11 freestanding joint-venture centers strategically located across various regions within New York City and its surrounding communities.

The hospitals affiliated with the System are often recognized among the top-performing healthcare institutions by publications like U.S. News & World Report and Newsweek.

With its reputation as a pioneer in digital health, Mount Sinai remains at the forefront of the industry, consistently pushing medical boundaries of what is possible through innovative technological advancements that prioritize patient-centric care and deliver exceptional results.

We are proud to recognize your organization’s exceptional dedication to digital health excellence

Russ Branzell

Through the implementation of cutting-edge digital solutions such as MyRoom Connect, Mount Sinai showcases its dedication to enhancing patient engagement and satisfaction by providing personalized support and resources that cater to the unique requirements of its diverse patient population.

The Health System’s unwavering commitment to harnessing the power of technology to enhance patient care and outcomes has established it as a benchmark for those seeking to replicate its success in leveraging digital health initiatives to drive meaningful improvements.

In its capacity as a pioneering force within the healthcare sector, Mount Sinai will persistently strive to innovate and expand the possibilities of digital health through the strategic application of advanced technologies.

Harnessing the power of technology

In a survey of over 48,000 healthcare providers conducted by CHIME, Mount Sinai emerged as one of the top institutions honored with the prestigious Digital Health Most Wired designation.

Mount Sinai’s steadfast commitment to harnessing artificial intelligence in a responsible manner reflects its unrelenting focus on ensuring that the needs of patients are always paramount.

By leveraging technology to improve healthcare outcomes in a meaningful way, Mount Sinai aims to make a significant difference in the lives of patients across New York City and beyond.

Through its innovative program, MyRoom Connect, Mount Sinai has set a high benchmark for other healthcare organizations to strive towards in terms of delivering personalized and compassionate care.

Mount Sinai sets a high standard for other healthcare organizations in leveraging digital health initiatives with its constant demonstration of its dedication to harness technology for enhanced patient care and outcomes.

The role of electronic health record systems

Electronic health record (EHR) systems help providers manage patient records. This creates ease and efficiency in communication between staff and different departments by automating workflows, syncing information, and generating reports.

Cerner EHR System. Cerner, like all EHR systems, offer a comprehensive solution for electronically managing patient information. Cerner takes pride in its streamlined, safe and secure access to patient information.

NextGen EHR System. NextGen stands out from the rest with its automation feature. This cloud-native platform transforms patient-provider conversations into structured SOAP (subjective, objective, assessment, and plan) notes. That is like taking care of documentation in an instant.

Epic EHR system. The Epic EHR system integrates EMR (electronic medical records). This convenience of access builds satisfaction and trust, esp. in emergencies when the swift transfer of data between hospitals is a major benefit.

In this day and age, EHR systems are one of the most popular types of software used by various types of medical practices, clinics, and hospitals.

When utilized properly, it allows for seamless integration of all relevant information that could impact patient care such as medication interactions and adverse reactions to what is usually a basic, harmless procedure.

Mount Sinai has maximized the potential of their EHR system as they continue to lead in making breakthroughs that are patient-centric at the core.

Among the EHR systems available today, Epic is recognized as one of the best and the most widely used; it is also the system used by Mount Sinai since 2006. It has increased their efficiency, improved the quality of care they delivered over the years, and have reduced Medicare readmissions to show for it.

Moreover, Epic’s research functionality includes clinical trial research study management, which Mount Sinai Health System (MSHS) is making the most of.

As a leader in digital health innovation, Mount Sinai will continue to drive technological advancements that push the boundaries of what is possible in healthcare.