Renown Health, the largest nonprofit healthcare network in northern Nevada, is teaming up with NRC Health to boost patient care using modern, people-focused healthcare solutions. They serve over one million people in Nevada, Lake Tahoe, and eastern California, and this partnership aims to improve their promise of delivering great care by understanding patients’ needs better.
This collaboration focuses on shared goals like improving how healthcare is provided and making the experience more patient-friendly. NRC Health, known for its smart solutions in experience management, will offer its advanced technology and data insights to help Renown Health improve healthcare results while emphasizing care and understanding.
Leveraging data and technology for better efficiency
This partnership will tackle key operational issues at Renown Health, like time-consuming manual reporting and efforts to recover from service issues. NRC Health’s experience in Consumer Assessment of Healthcare Providers and Systems (CAHPS) outreach will help Renown gather bigger and more helpful data samples to find areas that need improvement.
We look forward to enhancing our ability to deliver exceptional care and truly understand the needs of our patients, employees, and the greater community we serve
Melodie Osborn
Melodie Osborn, Renown Health’s Chief Nurse Executive, highlighted the benefits of this partnership, saying, “Working with NRC Health lets us use new solutions, make our operations more efficient, and keep providing caring, top-quality care.” With NRC Health’s advanced tools, Renown plans to lower administrative work, boost care-team participation, and create a more effective healthcare setting.
Human-centered care driving healthcare innovation
With over 40 years of experience, NRC Health is known for understanding people and building strong connections between healthcare providers and patients. Their platforms use AI and are designed to improve how Renown Health communicates with patients, staff, and the community.
Helen Hrdy, Chief Operating Officer of NRC Health, stated about the partnership: “This collaboration shows how new technology and focusing on care can change healthcare delivery, ensuring better results for patients and systems.”
As Renown Health continues its commitment to innovation and community well-being, teaming up with NRC Health is an important move to provide personalized, caring healthcare experiences while boosting operational performance.
